Privacy Policy

Caffe Dolce
Wasilla, Alaska

Effective Date: January 1, 2025

This privacy policy governs the online information that Caffe Dolce gathers while you are using our website at dolce907.com, our vending machines, or any of our digital services, and the ways in which Caffe Dolce uses this information. This privacy policy doesn't apply to information you may provide or that Caffe Dolce may collect offline or through other means such as in-person events or our ghost kitchen operations.

Information Caffe Dolce Collects

There are two kinds of information that Caffe Dolce can obtain about you: "Anonymous Information" and "Personally Identifiable Information."

"Anonymous Information" means any non-personally-identifiable data, such as your Internet Protocol ("IP") address or domain, or information about your usage on our website that is used for administrative purposes only. Caffe Dolce may collect users' IP addresses for such purposes as to help diagnose problems with our servers and to report aggregate information to our business partners and third parties that perform particular services on our behalf. Caffe Dolce may also use the information linked to IP addresses to ban users who violate our terms and conditions of use.

"Personally Identifiable Information" means any information that personally identifies you, such as your name, street address, email address, or telephone number. Caffe Dolce collects such information when, for example, you:

Place custom cheesecake orders
Subscribe to our email newsletter
Sign up for subscription boxes
Book catering services
Register for events
Participate in other interactive online activities
Use our vending machine loyalty program

When Caffe Dolce collects Personally Identifiable Information from you, you will have the opportunity to opt in to receive email or other digital communications from Caffe Dolce and our business partners. If you have submitted your personal information to Caffe Dolce, you may correct, amend or delete the Personally Identifiable Information maintained on file about you by contacting us at caffedolce907@gmail.com.

Data Use and Disclosure

Caffe Dolce may use your information as permitted by law and for the following purposes:

To create your customer account and process orders
To send you marketing and promotional communications about our cheesecakes, baked goods, events, and special offers
To manage your subscription box deliveries and preferences
To coordinate catering services and event bookings
To send you information about changes to our terms, conditions, and policies
To fulfill and support your purchases and custom orders
To manage our vending machine loyalty program
To notify you of our event schedule and locations throughout Alaska
To post comments and other content you have contributed to our website or social media
To create and display targeted advertising to you based on your interests
To respond to subpoenas and other legal requests
For other internal business purposes such as usage analysis and to improve our products, services, and customer experience

Caffe Dolce may disclose Personally Identifiable Information to others if we are required to do so by law or if we believe in good faith that such action is necessary to:

Comply with the law or with legal process
Protect our rights and property
In connection with the sale of our business or assets to a third party
With third party vendors and service providers who perform services for Caffe Dolce (such as payment processing, delivery services, or email marketing platforms) and who require access to your data to perform those services
Protect against misuse or unauthorized use of our website or services
With your consent, such as when you authorize us to contact you for marketing purposes
Protect the personal safety or property of our customers or the public

Caffe Dolce may make these disclosures without providing notice to you, except as required by applicable law.

Use of Cookies

Caffe Dolce uses "cookies" – data that is transferred from our website to your device for record-keeping purposes. We may use cookies to:

Deliver content specific to your interests
Save your preferences and login information
Remember your shopping cart contents
Deliver targeted offers through Facebook ads, Instagram ads, and Google ads after you visit our website
Track website usage and improve our online experience

If you would like to opt-out of targeted advertising, you can adjust your browser settings or visit industry opt-out pages.

Third Party Websites

Our website contains links to third-party websites not owned or controlled by Caffe Dolce, such as social media platforms, payment processors, or partner businesses. Caffe Dolce is not responsible for the privacy practices or content of such third-party websites. Each linked website maintains its own independent privacy and data collection policies. When you visit these sites, you should consult their privacy policies before providing any personal information.

Event Photography and Social Media

When you attend our events or visit our locations, Caffe Dolce may take photographs or videos for promotional purposes. By attending our events, you consent to such photography and the use of your image in our marketing materials, website, and social media channels. If you prefer not to be photographed, please inform our staff.

Customer Reviews and Testimonials

Our website may contain testimonials and reviews by customers of our products and services. These testimonials reflect real-life experiences and opinions of individual customers. However, individual results may vary, and these experiences may not be representative of all customers. Testimonials appear as submitted by customers, with minor editing for grammar or brevity when necessary.

Security

Caffe Dolce has reasonable security measures in place to protect the loss, misuse and alteration of information under our control. However, no data transmission over the Internet can be guaranteed to be 100% secure. Please note that email communications may potentially be accessed by others during transmission. For sensitive information such as payment details for custom orders, we recommend using secure communication methods or our encrypted online ordering system.

After we receive your information, we use reasonable efforts to ensure the privacy and security of your data on our internal systems.

Financial Relationships

Caffe Dolce may have business relationships with vendors, suppliers, and partners mentioned on our website. We may receive compensation for sales generated through links or recommendations on our website.

Children's Privacy

Caffe Dolce does not knowingly collect personally identifiable information from children under the age of 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

Alaska Residents' Rights

If you are an Alaska resident, you have certain rights regarding your personal information, including the right to request access to, correction of, or deletion of your personal information. To exercise these rights, please contact us using the information provided below.

EU Residents' Rights Under GDPR

If you have rights under the General Data Protection Regulation (GDPR), you may:

Access, update, or delete information stored about you
Object to specific data collection practices
Obtain a copy of your stored information
Withdraw consent for data processing

Contact Information

If you have questions about this privacy policy or wish to update your information, please contact us at:

Caffe Dolce
Wasilla, Alaska
Website: dolce907.com
Email: caffedolce907@gmail.com

Consent and Modifications

By using our website, ordering our products, or participating in our services, you agree to the terms of this privacy policy. If you do not agree with this privacy policy, please do not provide any personal information to Caffe Dolce and discontinue use of our services.

Caffe Dolce may modify this privacy policy at any time. Modifications are effective when posted on our website. We encourage you to review this policy periodically for any changes.

This Privacy Policy is effective as of January 1, 2025 and supersedes all earlier versions.